Privacy Policy

Last updated: March 16, 2026

This Privacy Policy describes how TradeFlow Asia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your data.

Information We Collect

We collect information in several ways to provide and improve our services. When you interact with our website, we gather data that helps us understand your needs and deliver better content about international trade, export economics, and market analysis.

We collect the following types of information:

• Personal details when you register or contact us, including your name, email address, and organization
• Usage data when you browse our site, including pages visited, time spent, and navigation patterns
• Technical information such as your IP address, browser type, and device specifications
• Cookies and similar tracking technologies to enhance your browsing experience
• Voluntary information you provide through forms or inquiries

How We Use Your Information

We use your data to provide, maintain, and improve our services. Your information helps us personalize your experience and deliver relevant content about international trade dynamics, RCEP and CPTPP partnerships, and ASEAN market positioning.

Specifically, we use your information to:

• Provide and optimize our trade analysis and market insights platform
• Send you updates about trade policy changes and economic developments
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Comply with legal obligations and protect our rights
• Conduct research on trade trends and export performance

Your Rights and Choices

You have the right to access, correct, and delete your personal information. You can also request that we restrict how we use your data or object to certain processing activities. To exercise these rights, you can contact us directly using the information provided below.

You have the following rights:

• Right to access your personal data and know what information we hold
• Right to correct inaccurate or incomplete information
• Right to delete your data under certain circumstances
• Right to restrict how we process your information
• Right to withdraw consent at any time
• Right to object to marketing communications

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and gather analytics about how you use our site. These tools help us understand visitor behavior and optimize our content delivery for better performance.

Cookies we use include:

• Essential cookies that enable core functionality and site navigation
• Performance cookies that collect anonymous usage statistics
• Preference cookies that remember your settings and choices
• Marketing cookies that track your interests across websites

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. Our security practices include encryption, secure servers, and limited access to personal data.

While we strive to protect your information, no security system is completely impenetrable. We encourage you to use strong passwords and keep your login credentials confidential. We are not responsible for unauthorized access resulting from your failure to maintain account security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention period depends on the type of information and the purposes we use it for.

Generally, we retain:

• Account information for the duration of your account and one year after deletion
• Usage analytics for up to two years
• Communication records for as long as needed to respond to inquiries
• Legal and compliance records for the period required by applicable laws

Third-Party Services

We may use third-party service providers to help us operate our website and provide our services. These providers may have access to your information only to perform services on our behalf and are required to maintain the confidentiality of your data.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Any data sharing is limited to what is necessary to provide our services.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “last updated” date at the top of this page.

Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.